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Technical Tips

If your technical issue is not addressed on this page, call the RETN help desk for assistance.

	VTEL	Tandberg	Polycom
Audio	Audio problems Microphone Presets	Audio problems	Audio problems
Video	Video problems Camera Presets Recording Session(s) Pink Screen Scan Converter	Video problems Camera Presets Recording Session(s)	Video problems Camera Presets Recording Session(s)
Equipment	Galaxy Turning System On & Off Making a video call User Guide ESA Turning System On & Off Making a video call User Guide	Educator Turning System On & Off Making a video call User Guide	ViewStation FX/VS4000 Remote Control Functions Making a video call User Guide
Connectivity	H.320 Connection Diagram H.323 (IP Connection) CSU (Kentrox) http://www.vtel.com	H.320 Connection Diagram H.323 (IP Connection) http://www.tandberg.net	H.320 Connection Diagram H.323 (IP Connection) http://www.polycom.com